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Action stations

Action stations

Action learning, part of the Boosting Resilience programme, is highly valued by participants and facilitators. But what is it exac…

Can less be more?

Can less be more?

Making a product or service scarce or exclusive has become an effective way to attract customers in other sectors. Tim Baker explo…

Essential viewing

Essential viewing

Venues need a better understanding of customer spending habits for purchases like pre-show meals and interval drinks. James McClur…

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